pisoluck believes that gaming should always be fun, safe, and within your control. We provide every Filipino player with the tools, resources, and support needed to keep their gaming experience healthy and enjoyable.
Set daily, weekly, or monthly deposit caps directly from your pisoluck account dashboard. Once set, limits take effect immediately and can only be lowered instantly — increases require a cooling-off period.
Need a break? pisoluck's self-exclusion tool lets you temporarily or permanently close your account. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications.
Lose track of time? Enable session reminders and pisoluck will notify you at regular intervals — 30 minutes, 1 hour, or custom — so you always stay aware of how long you've been playing.
Protect your bankroll by setting a maximum loss threshold per day, week, or month. When you reach your limit, pisoluck will automatically pause your gaming session for the remainder of the period.
Not ready for full self-exclusion? A cooling-off period lets you take a short break — from 24 hours up to 6 weeks — without permanently closing your account. Gaming access resumes automatically after the period ends.
pisoluck's reality check feature sends you a pop-up summary of your session activity — time played, amount wagered, and net result — at intervals you choose, keeping you grounded and in control.
Responsible gaming means enjoying casino games, slots, bingo, and sports betting as a form of entertainment — not as a way to make money or escape problems. At pisoluck, we want every Filipino player to have a great time on our platform while staying in full control of their spending and time.
Gambling is a leisure activity, and like any leisure activity, it works best when it fits comfortably within your lifestyle and budget. The moment gambling starts to feel like an obligation, a financial strategy, or an emotional crutch, it's time to step back and reassess.
pisoluck is here to support you every step of the way — whether that means setting a deposit limit, taking a short break, or reaching out to our 24/7 support team for a confidential conversation.
Remember: Gambling should never be seen as a source of income. Every game on pisoluck is designed for entertainment. The house always has a mathematical edge, and outcomes are determined by certified random number generators.
Ask yourself honestly — if you answer "yes" to two or more of these, consider using our responsible gaming tools or seeking professional help.
Do you spend more money on gambling than you originally planned?
Do you chase losses by continuing to play after losing a significant amount?
Has gambling caused tension or arguments with family members or friends?
Do you feel restless, irritable, or anxious when you try to cut back on gambling?
Have you borrowed money or sold possessions to fund your gambling?
Do you gamble to escape stress, loneliness, or other emotional difficulties?
Do you find it difficult to stop playing even when you want to?
All responsible gaming tools are available directly inside your pisoluck account. Here's how to access them.
Visit the pisoluck Login page and sign in with your registered email and password. All responsible gaming tools are accessible from your personal account dashboard.
From your dashboard, click on your profile icon and select "Responsible Gaming" from the dropdown menu. This section houses all available player protection tools.
Choose from deposit limits, loss limits, session time reminders, or reality checks. Enter your preferred values and confirm. Limits that reduce your spending take effect immediately.
If you need a break, select your preferred cooling-off duration or initiate a self-exclusion. For permanent self-exclusion, our support team will assist you through the process to ensure it is applied correctly.
Our responsible gaming support team is available 24/7 via live chat inside your dashboard. You can also reach us at [email protected] for confidential assistance.
Cap your deposits at ₱500, ₱1,000, ₱5,000, or any custom amount per day, week, or month. Reducing your limit is instant; increasing it requires a 7-day waiting period to prevent impulsive decisions.
Choose a temporary exclusion (1 month, 3 months, 6 months, 1 year) or a permanent exclusion. During exclusion, your account is locked, all marketing is suppressed, and re-entry is strictly controlled.
Set a maximum session duration per day. Once your session limit is reached, pisoluck will log you out automatically and display a summary of your activity for the day.
Review a full history of your deposits, withdrawals, bets, and wins at any time. Transparency about your gaming activity is one of the most effective tools for staying in control.
pisoluck enforces a strict 21+ age policy across all games and services on our platform. We conduct mandatory age and identity verification for every new account registration. No player under the age of 21 is permitted to access, deposit, or participate in any gaming activity on pisoluck.
If you share a device or computer with younger family members, we strongly recommend using parental control software to prevent underage access to gambling websites. Tools like Net Nanny, Qustodio, and built-in device parental controls can help restrict access at the device level.
Never share your pisoluck login credentials with anyone, including family members. Your account is personal and must only be used by the registered account holder who has been verified as 21 years of age or older.
If you suspect a minor has accessed a pisoluck account, please contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
All players must declare their date of birth during registration. Players who declare an age below 21 are immediately blocked from completing registration.
Before any withdrawal is processed, players must submit a valid Philippine government-issued ID (passport, driver's license, PhilSys ID, or SSS ID) confirming they are 21 or older.
Our compliance team continuously monitors accounts for signs of underage access or identity misrepresentation. Suspicious accounts are suspended pending full verification.
Any account found to belong to a person under 21 will be permanently closed, all funds will be returned, and the case will be reported to the relevant authorities.
You are never alone. These organizations provide free, confidential support for problem gambling in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR's responsible gaming framework sets the standards that pisoluck follows to protect Filipino players.
The NCPG Philippines provides counseling, referral services, and support programs for individuals and families affected by problem gambling. Reach out to a qualified counselor for free, confidential assistance.
The Department of Health's mental health hotline (1553) is available to Filipinos experiencing emotional distress, including issues related to compulsive gambling. Free, confidential, and available nationwide.
pisoluck's Commitment: As a responsible gaming operator serving Filipino players from Manila, Cebu, Davao, Quezon City, Makati, and across the archipelago, pisoluck is committed to operating in a manner that prioritizes player welfare above commercial gain. We actively cooperate with PAGCOR's responsible gaming directives and continuously invest in player protection technology and staff training.
Enjoy world-class games with the peace of mind that pisoluck has your back every step of the way.
Must be 21 years or older. Please gamble responsibly. If gambling stops being fun, stop playing.